Village Builders, Houston’s Premier Luxury Homebuilder for more than 35 years, was recently awarded the 2009 Highest Ranking for Customer Satisfaction (in a tie) in the Houston area by leading global marketing information services company, J.D. Power and Associates.
J.D. Power and Associates quality and satisfaction measurements are based on responses from millions of consumers annually. The New-Home Builder Customer Satisfaction Study, now in its 13th year, includes satisfaction rankings for builders in 24 markets. The study reviews factors that drive overall customer satisfaction with home builders including workmanship/materials, builder’s warranty/customer service staff, price/value, builder’s sales staff, construction manager, home readiness, recreational facilities provided by the builder, builder’s design center and location.
“We are truly honored to receive this ranking,” states Cindy Hinson, Vice President of Operations for Village Builders. “It is our top priority to build our customers a home with the finest quality craftsmanship and luxury, and to provide superior customer service to all of our homebuyers and prospective buyers.”
For more than three decades, Village Builders has been committed to helping Houston homebuyers find the home of their dreams. Their consistent passion for perfection, cutting edge design and customer care has been a sign of success for thousands of Houston families. The Village Builders brand is synonymous with excellence and is founded on a tradition of quality craftsmanship and innovative design. Pride and high standards are reflected in each detail of a Village Builders home.
Village Builders offers distinguished home collections at communities in the most desired locations in the Houston area, such as Friendswood, Cypress, The Woodlands, Magnolia, Sugar Land, Spring, Porter, Conroe, Humble, Fulshear, Katy and Pearland.
For more information on Village Builders’ home collections and communities visit VillageBuilders.com or call (866) 203-6386.
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*Village Builders received the highest numerical score in Houston in a tie in the proprietary J.D. Power and Associates 2009 New-Home Customer Satisfaction Study SM. Study based on 26,231 total responses in 24 markets, measuring 26 builders in Houston (Brazoria, Ft. Bend, Galveston, Harris and Montgomery Counties) and measures opinions of consumers who purchased a new home in 2008. Proprietary study results are based on experiences and perceptions of consumers surveyed March-July 2009. Your experiences may vary. Visit jdpower.com. Houston market area covers Brazoria, Ft. Bend, Galveston, Harris and Montgomery Counties. Copyright © 2010 Lennar Corporation. Village Builders and the Village Builders logo are registered service marks or service marks of Lennar Corporation and/or its subsidiaries. 1/10
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